Welcome, Guest ( Login )

Shipping & Returns

In the US, Puerto Rico, Hawaii and Canada. No duties or taxes for Canada shipments. Canada orders shipped from USPS Ground 7 day shipping.

All orders are Shipped within one business day!!! Standard shipping is through ups ground. Tracking information is sent via email within one day of shipping. If tracking number is not received, please check junk mail or spam folders as tracking information may have been routed there automatically. If you are unable to retrieve your tracking information, please email sale@IBSRetech.com call us directly at 1-281-443-9543

All units come with a 1 year parts and labor Manufacturer Warranty. No hassle exchange will be provided for any manufacturer defects. Manufacturer defects will not be tolerated. Any problem with the unit will be fixed by us. If there is a problem with the physical unit, or manufacturer software, please contact us immediately and we will work diligently to fix it.

Our laptops come with a 60 day warranty. Refunds are offered within 14 days and buyer is responsible for return shipping. Returns for buyer's remorse or buyer's error are only accepted once prior authorization is provided to buyer and are subject to a 10% restocking fee plus inbound and outbound shipping expenses. If there is a problem please contact us through eBay messages. We will respond to you within 4 hours during normal business hours. Evenings and weekends please allow 12-24 hours for a response. We are not responsible for 3rd party repairs. Please contact us first and we will help you at 281-443-9543